Application Support Specialist

  • Banking projects
  • Belgrade, Serbia

Application Support Specialist

Job description

  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Responding to incidents related to applications in scope
  • Performing application patching, deployments, and upgrades
  • Cooperating with other SME`s on solving issue
  • Preparing maintenance plans and upgrading schedules for the organization’s systems
  • Developing reports for teams across the business


  • Basic knowledge on Windows, Linux OS & TCP/IP
  • Knowledge on 2 and 3 tier application architecture
  • Knowledge in middleware applications such as IIS, Appache, JBoss, WebLogic and similar
  • Basic knowledge in databases such as MS SQL & MySQL
  • Programming skills will be considered as plus
  • Troubleshooting skills
  • Proficiency in English language

Nice to have:

  • Experience in administration of 3rdParty banking applications (ERP, CMS, DMS, SAP, RiskGuard) within the entire IT system
  • Advanced knowledge of Linux OS (bash scripting, ground-up configuration, services…).
  • Advanced knowledge of Microsoft technologies (AD, PowerShell, Exchange, MS SQL…).
  • Knowledge of computer networks at CCNA level or equivalent.
  • Knowledge of TCP / IP and basic network protocols (DNS, FTP, SSH, SFTP..);
  • Proficiency in the English language
  • Experience using backup software solutions

What do we offer?

  • Work in a dynamic team where new ideas and open communication are quite valued;
  • High possibility of personal and professional development within the company
  • Continuous training through mentoring programs, internal and external training and certifications;
  • Flexibility to combine remote working and working at the office;
  • A range of benefits that include private health insurance;
  • Work in a modern space in an attractive location.

Are you an experienced IT professional with a proven record of success, with the ability to work as a team player but with prominent proactivity and creativity levels at the same time? Do you have a passion for Cloud technologies with readiness to grasp new skills quickly? If this sounds familiar to you, feel free to apply for this position.